FAQ

Q1: Where do you ship orders from?

A1: All backpacks are shipped from our warehouse in United Kingdom.

Q2: How long does delivery take?

A2: Delivery within United Kingdom usually takes 1–6 business days.

Q3: Can I pay on delivery?

A3: Yes, Cash on Delivery (COD) is available for orders within United Kingdom.

Q4: Do your backpacks come with a warranty?

A4: Yes, we provide a 12-month warranty on all products.

Q5: Can I return a product?

A5: Yes, returns are possible within 14 days if the backpack has not been used.